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If an rep comes to your door & quotes you monthly $ on fiber, swearing it's not promo, they're probably lying. I canвЂ™t grind right now because decided to have an internet outage in my block. You lost a customer with multiple accts for many years. when you laid off American workers who handled business accts and outsourced the work overseas, customer service went down. IвЂ™m grateful to for assisting me in setting up my business acct. I never had an issue with connectivity when I was with Verizon and now I have to be searching for wifi or wont have signal I was told by your representative that right now you were the best and it was a big lie. Now I have a huge bill and canвЂ™t do anything for proration. Tricia reported an hour your promotions policy sucks!! The longer IвЂ™m with you the more you charge? Then loyalty says they have no promotions but a small discount.Tim reported an hour For my business, I've been battling same issue, over hours upon hours of calls, since Dec 2020.You might unfuck this before I publish and share. Got immediate call from customer service which I recorded w/more lies. I have chat logs of lies & claims that the government forces you to charge. Hey you have an issue w/ class action suit on admin fees.

Why shouldnвЂ™t I just sign up with Jennifer reported 16 minutes see my DM because I am having a hard time with your customer service connection with new service. Been trying to transfer service to me which supposedly was done today. You would think it would be easier and more profitable for to tamransfer service to the new customer than to send out new equipment but apparently they canвЂ™t figure that one out. IвЂ™ve got 3 hours invested in this so far and still not done. Latest outage, problems and issue reports in social media: WtfДЇrom Charlotte, North can someone call me? I'm going on the second 2 hour phone call to fix a pretty big payment problem that was already supposed to be resolved already.ДЇrom Charlotte, North has the WORST CUSTOMER SERVICE EVER parking in the grocery pickup lane to go inside and grocery shop and think 'oh! She must work at 'ДЇrom Charlotte, North No ones helped me yet. Not that theyвЂ™re rude but the head doesnвЂ™t know what the tail is doing. IвЂ™ve been an customer 20+ years and unlike most other major brands, the customer service experience at AT&T has gotten WORSE with the advent of digital. We have been fixing the same damn problem since January!!! рџ™„рџ™„ДЇrom Charlotte, North gets on my everlasting nerves. And IвЂ™m still on hold 30 when you called me back when it was вЂњmy turnвЂќ.

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Hey This **** isn't going away, the longer y'all stay quiet, The worst this is going to be ~ Just a free tip ~ And Yall Know it, there's no spinning it you're way!!! Fu(k off!Дamn it ! Now it looks like IвЂ™ll have to put one more thing on my to do list and #CancelATT you know why! And #shame I really wish that and would STOP SPAMMING ME with calls! I dropped your service and WILL NEVER go back. No updates sent, and no info when you call them. At the top of the hour, our internet has been down TWENTY-FOUR HOURS. How can a company the size of not have ANY CLUE when an outage will be resolved. How long does this take? I called your support line, and they have NO IDEA. When !!!? We have been TWENTY-EIGHT HOURS WITHOUT INTERNET now.

And all they can do is lie to us and say it will be fixed вЂњby 24 hoursвЂќ. Our nвЂ™hood has had over 100 homes with NO internet for 90+ hours now. Why doesnвЂ™t and care that they are LOSING CUSTOMERS. Idk who they thought I was, but we gonna get some act right tonight! So owes me over $200 and tried to threaten to suspend my service if I donвЂ™t pay this random $120 bill.

Stay away from if you can, I never should have left I hope they take me back We paid for this and thought it would be betterвЂ¦ but alas, no. I got a call in 20 mins.ДЇrom Charlotte, North i just do not understand how your fiber service can be so bad. But why he thought I was willing to drive back home to help set up his because didnвЂ™t do it when he purchased a new one. My Daddy messed up his iPhone the same week I did. Because of these tactics I will NEVER use AT&T for anything.

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King/Daddy/Sir aka reported 8 days agoДЇrom Charlotte, North whatвЂ™s up with yвЂ™all bro my bill is paid in full wtf is my phone off doe ?ДЇrom Charlotte, North Stop sending your sales goons to my house harassing my Wife.Latest outage, problems and issue reports in Charlotte and nearby locations: AT&T Issues Reports Near Charlotte, North Carolina